Last updated: 9 November 2026

Terms of Service and End User License

These terms govern the use of AdeptTime — the web dashboard, the mobile app and the related APIs (together, the "service"). Part A applies to organizations that subscribe to the service. Part B is the end user license agreement (EULA) and applies to everyone who uses the apps.

1. Who we are

The service is provided by Adept Works ApS (CVR 45721833), Denmark ("Adept Works", "we", "us"). Contact: contact@adepttime.dk.

Part A — Terms for customers

2. The agreement

The "customer" is the company or organization that creates a workgroup in AdeptTime or signs an order with us. The person accepting these terms on the customer's behalf confirms that they are authorised to do so. The agreement consists of any signed order or offer, these terms and the Data Processing Agreement. If they conflict, the order prevails, then the Data Processing Agreement (for personal data), then these terms. The service is intended for businesses; consumer protection rules do not apply.

3. The service

We provide the service as a cloud subscription and may develop, change or discontinue features over time. We will not remove features that are essential to the customer's use without reasonable notice. We aim for high availability but do not guarantee that the service is uninterrupted or error-free, and planned maintenance may cause short interruptions.

4. Accounts and users

The customer decides who gets access to its workgroup and with which role, and is responsible for its users' use of the service. Login details must be kept confidential. The customer must notify us without undue delay if it suspects unauthorised access.

5. Fees and payment

Fees follow the order or the price list in force at the time. Unless otherwise agreed, fees are invoiced in advance for each subscription period, are exclusive of VAT, and are payable within the stated payment term. If payment is overdue, we may charge interest under the Danish Interest Act and, after written notice, suspend access until payment is made. We may change prices with at least 30 days' notice, effective from the next subscription period.

6. Customer data

The customer owns all data it and its users enter into the service ("customer data"). We process customer data only to provide, secure, support and improve the service, and personal data only as described in the Data Processing Agreement. We may use aggregated, anonymous usage statistics that do not identify the customer or any person.

7. Third-party integrations

The customer may connect the service to third-party systems, for example accounting or payroll software. The customer is responsible for having the right to use those systems and for the data it chooses to send to them. The third party's own terms govern its service, and we are not responsible for its availability, changes to its API or its handling of data. Documents created through an integration — for example draft invoices — must be reviewed by the customer before they are approved or booked.

8. Acceptable use

The service may not be used for unlawful purposes, to infringe the rights of others, to upload malicious code, to attempt to gain unauthorised access to the service or other customers' data, to place an unreasonable load on the service, or to build a competing product. The customer must have a lawful basis for processing its users' data, including location data when geofence-based presence tracking is enabled. We may suspend access that seriously breaches these rules.

9. Intellectual property

We and our licensors own all rights to the service, including software, design and documentation. The customer receives a non-exclusive, non-transferable right for its users to use the service for the customer's internal business purposes during the subscription. Feedback may be used freely by us to improve the service.

10. Term and termination

The subscription runs until terminated. Unless otherwise agreed, the customer may terminate at any time with effect from the end of the current subscription period, and we may terminate with 3 months' notice. Either party may terminate with immediate effect if the other party materially breaches the agreement and does not remedy the breach within 14 days of written notice. Prepaid fees are not refunded unless we terminate without cause.

After termination, the customer can export its data for 30 days. We then delete customer data as described in the Data Processing Agreement.

11. Warranty and liability

The service is provided "as is". The customer is responsible for checking the results of the service, including hours, rates, payroll figures and invoices, before relying on them. We are not liable for indirect losses, including lost profit, lost revenue, loss of data or business interruption. Our total liability under the agreement is limited to the fees the customer has paid in the 12 months before the event giving rise to the claim. These limitations do not apply to gross negligence or wilful misconduct.

12. Changes to these terms

We may update these terms. Material changes will be notified to the customer's administrators at least 30 days before they take effect. If the customer does not accept a material change, it may terminate before the change takes effect.

Part B — End User License Agreement (EULA)

13. License

The AdeptTime mobile app and web dashboard (the "apps") are licensed, not sold, to you. Adept Works grants you a personal, non-exclusive, non-transferable and revocable license to use the apps on devices you own or control, solely to access the service through an account provided by your employer or the organization you work for. If you install the mobile app from Apple's App Store, your use must also comply with the usage rules in the App Store Terms of Service.

14. Restrictions

You may not copy, modify, distribute, sell, rent or sublicense the apps, or reverse engineer or decompile them except to the extent permitted by mandatory law. You may not circumvent security features or use the apps in breach of section 8.

15. Your account and data

Your account is managed by your organization, which decides which features are enabled — for example geofence-based check-in, which uses your device location. Your organization can see and approve the registrations you make. How your personal data is processed is described in our Privacy Notice. If your organization removes your access, this license ends.

16. Support, warranty and liability

Support is provided by Adept Works at contact@adepttime.dk and through our support page. The apps are provided "as is", without any warranty to the extent permitted by law, and Adept Works is not liable for indirect losses arising from your use of the apps, except in cases of gross negligence or wilful misconduct.

17. Apple App Store

If you downloaded the mobile app from the Apple App Store:

• This EULA is concluded between you and Adept Works only, not with Apple Inc. ("Apple"). Adept Works, not Apple, is solely responsible for the app and its content.
• Apple has no obligation to provide any maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Adept Works, not Apple, is responsible for addressing any claims relating to the app or your use of it, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar legislation.
• In the event of a third-party claim that the app or your use of it infringes that third party's intellectual property rights, Adept Works, not Apple, is solely responsible for the investigation, defence, settlement and discharge of the claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using the app, for example your mobile network operator's terms.
• Apple and its subsidiaries are third-party beneficiaries of this EULA, and on your acceptance of it, Apple has the right to enforce it against you as a third-party beneficiary.

Part C — General

18. Governing law and disputes

These terms are governed by Danish law, without regard to its conflict-of-law rules. Disputes are settled by the Danish courts. Mandatory consumer protection rules in your country of residence are not affected where they apply.

Contact

Adept Works ApS · CVR 45721833 · contact@adepttime.dk